United States
Case Study: Janitorial Service for a Commercial Property
Project Overview
Smart Janitorial was hired to provide recurring janitorial service for a commercial property in Santa Ana, Ca that needed more consistent cleaning, better communication, and a clearer process for maintaining the facility.
The property required dependable cleaning for restrooms, breakrooms, floors, trash, entrances, shared spaces, and common areas on a recurring schedule.
The customer needed a janitorial company that could follow a defined scope of work, maintain consistent service, respond to cleaning concerns, and support the property with ongoing quality control.
The Customer’s Cleaning Challenge
The customer was experiencing common janitorial service problems such as:
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Inconsistent restroom cleaning
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Trash not being removed on schedule
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Dirty floors
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Breakrooms needing more attention
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Dust buildup
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Missed cleaning tasks
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High-touch areas being overlooked
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Poor communication
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Cleaning complaints
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Lack of quality control
The customer needed a more dependable janitorial program that could maintain the property consistently and reduce the amount of time management spent handling cleaning issues.
Smart Janitorial’s Solution
Smart Janitorial completed an onsite walkthrough and reviewed the property’s square footage, building layout, employee traffic, restroom use, floor types, operating hours, and cleaning priorities.
We created a custom janitorial cleaning program based on the actual needs of the facility.
The cleaning scope included:
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Restroom cleaning
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Trash removal
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Vacuuming
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Sweeping and mopping
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Breakroom cleaning
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Dusting
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Lobby and entrance cleaning
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Shared area cleaning
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High-touch surface cleaning
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Common area maintenance
The account was also supported by Smart Janitorial’s account management, communication, and Quality Control Process.
Learn more about our Janitorial Services and Cleaning Process.
The Result
After the new janitorial program was implemented, the property received more consistent cleaning and a clearer service process.
Restrooms were maintained more reliably, trash removal became more consistent, floors and breakrooms received better attention, and the customer had a clearer process for communicating concerns and requesting service adjustments.
The new janitorial program helped the property stay cleaner, more professional, and easier to manage.
Services Used
This project included Recurring Janitorial Service and Commercial Cleaning.
Depending on the needs of the property, Smart Janitorial can also provide Office Cleaning, Day Porter Services, Commercial Floor Cleaning, Floor Strip and Wax, and Commercial Window Cleaning.
Before and After Photos
View our real Before and After Commercial Cleaning Pictures to see examples of janitorial service, floor care, carpet cleaning, window cleaning, restrooms, common areas, and other commercial cleaning results.
Ready to Schedule Janitorial Service?
Smart Janitorial provides professional janitorial services for offices, commercial buildings, medical facilities, warehouses, retail properties, multi-tenant buildings, schools, and other business facilities.
Whether you need cleaning a few times per week, nightly janitorial service, daytime porter support, floor care, or a custom commercial cleaning program, Smart Janitorial can build a cleaning plan around your facility.