Top Signs It’s Time to Fire Your Current Cleaning Crew

Smart Janitorial
19 hours ago
2 min read

When you hire a cleaning company, you expect your space to shine. But sometimes, things just don’t feel clean. Maybe you’ve noticed a few warning signs. If any of these sound familiar, it might be time to say goodbye to your current cleaning crew and find a better one.

Here are the top signs it’s time to move on:

1. Missed Cleanings

Your cleaners didn’t show up. Again. If your team skips days without telling you or always shows up late, that’s a big red flag. You’re paying for a clean space. You deserve a team that’s on time and reliable.

2. Dust Everywhere

Look around. Are desks dusty? Floors sticky? Restrooms smelly? If things feel dirty right after the crew was there, they might not be doing the job right. Your space should feel clean and fresh after every visit.

3. No Communication

Ever try to ask your cleaners something and get no answer? Maybe they ignore your messages or don’t return calls. That’s not okay. A good cleaning company answers your questions and fixes problems fast.

4. Different People Every Week

Do you see a new face each time? High turnover means no consistency. The new people might not know your space or your needs. You need a trained team that’s familiar with your building.

5. No Attention to Detail

Trash left behind. Soap not refilled. Floors half-mopped. If your cleaners are rushing or skipping tasks, it’s time to expect more. A good crew pays attention and gets the little things right.

6. They Don’t Follow Your Instructions

You asked for the windows to be cleaned. They’re still smudged. If your team isn’t following simple requests, they’re not respecting your time or money. You deserve a crew that listens and delivers.

7. Your Staff Is Complaining

Are employees telling you the bathrooms are gross? Are clients noticing smells? Your business reputation is at risk. A dirty office can hurt morale and drive people away.

8. You’re Doing Their Job

Are you wiping tables or refilling soap yourself? That’s what you're paying them for! If you have to clean up after your cleaners, what’s the point?

Don’t settle for a bad cleaning team. Smart Janitorial has 12 years of experience, professionally trained staff, and a 43% referral rate. We’re local, fast, and we get it right the first time.